30 Program-level Assessment Methods, Results, and Interpretation:
Describe how program student learning outcomes are assessed.
Both Formative and Summative assessments are used throughout all of the courses. We also use industry-standardized certification summative assessments MOS.
Links to class specimens/student exemplary examples are included where appropriate (permission has been granted from the students)
Third-party Examinations
- Microsoft Office Specialist (MOS) Industry Certification exams are used for the Administrative Office Management Technology program
Internships/On-the-job-training
- CAOT 292 (previously CAOT 220) Administrative Office Management Technology Internship
- Students work 135 hours in an office completing specific tasks tied to the program outcomes
Portfolios
- CAOT 210 Office Procedures
- An extensive ePortfolio is created in class. Students are encouraged to use this ePortfolio in future job interviews.
- An extensive Adobe Acrobat Pro Unit/Portfolio project is created using LinkedIn Learning modules.
- An ePortfolio is offered as an extra-credit project in CAOT 120 (Word 1), CAOT 121 (Word 2), CAOT 131 (Excel 1), and CAOT 132 (Excel 2)
Projects
CAOT 210 Office Procedures
- Personality Test Assessment
- LinkedIn Account
- Idaho Department of Labor Resume/Cover Letter Review
- Conference Call Project
- Document Formatting (Letter, Memo, Report, Minutes, Agenda, Itinerary)
- Fax, Scan & Photocopy Project
CAOT 184 Records Systems Management
- MindTap Filing Simulation Project
- CAOT 115 (Outlook), 164 (Computer Fundamentals), 165 (Productivity Software), 166 (Living Online)
CAOT 204 Career Leadership
- Professional Organization WIX Website Project
- Microsoft Teams Project
- Leadership Book Review Video Project
Assignments
CAOT 210 Office Procedures
- Textbook Stop ‘n Checks
- Video Summaries
CAOT 204 Career Leadership
- Video Summaries
- Leadership Style Quizzes
- Personality Tests Assignment
- HP Leadership Essentials Course
- Strengths Test
- Google Apps for Career Readiness Projects (Workbook Simulation)
CAOT 184 Records Systems Management
- Filing assignments
- Access assignments
CAOT 115 (Outlook), 120, 121, 122 (Word 1, 2, 3), 130, 131, 132 (Excel 1, 2, 3), 140 (Access), 150(PowerPoint), 164 (Computer Fundamentals), 165 (Productivity Software), 166 (Living Online)
- Adaptive SIMbook Assignments in SIMnet
- SIMnet Projects
CAOT 205 Business Document Formatting/Transcription
- Transcription/Document Formatting Assignments
- Grammar Skills Assignments
CAOT 183 Business Editing and Proofreading
- McGraw-Hill Connect and Canvas unit assignments corresponding to each chapter module
- Kahn Academy
SLOA (Student Learning Outcomes Assessment)
The college is implementing SLOA (Student Learning Outcomes Assessment) recording for CTE programs. Here is my SLOA assignment in my Internship (CAOT 292) course:
| Criteria | Ratings | Pts | |||
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This criterion is linked to a Learning OutcomeOutcome 1 Administrative Office Management Technology (AAS) Use integrated computational skills to solve a variety of business applications such as inventory, payroll, calculating interest, and budget monitoring.
threshold: 3.0 pts
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This criterion is linked to a Learning OutcomeOutcome 2 Administrative Office Management Technology (AAS) Describe the changing work environment and the skills needed by the Administrative Assistant to function in a changing work environment.
threshold: 3.0 pts
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This criterion is linked to a Learning OutcomeOutcome 3 Administrative Office Management Technology (AAS) Organize and prioritize time and tasks within a business environment.
threshold: 3.0 pts
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This criterion is linked to a Learning OutcomeOutcome 4 Administrative Office Management Technology (AAS) Examine planning and leadership skills and characteristics and evaluate the role they play in organizational success.
threshold: 3.0 pts
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This criterion is linked to a Learning OutcomeOutcome 5 Administrative Office Management Technology (AAS) Use problem solving, interpersonal, and collaborative skills to complete work independently or in a team in an ethical and professional manner.
threshold: 3.0 pts
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This criterion is linked to a Learning OutcomeOutcome 6 Administrative Office Management Technology (AAS) Utilize business terminology and vocabulary to communicate in both written and oral forms following rules of confidentiality.
threshold: 3.0 pts
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This criterion is linked to a Learning OutcomeOutcome 7 Administrative Office Management Technology (AAS) Develop, edit, format, and proofread correspondence that meet acceptable business standards.
threshold: 3.0 pts
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This criterion is linked to a Learning OutcomeOutcome 8 Administrative Office Management Technology (AAS) Make use of office equipment, such as 10-key, copiers, fax machines, and transcription equipment to complete documents and office projects.
threshold: 3.0 pts
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This criterion is linked to a Learning OutcomeOutcome 9 Administrative Office Management Technology (AAS) Develop and apply project management, records management, and organizational skills to complete office tasks and projects.
threshold: 3.0 pts
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This criterion is linked to a Learning OutcomeOutcome 10 Administrative Office Management Technology (AAS) Use a variety of computer applications to produce multiple documents required in a variety of office settings.
threshold: 3.0 pts
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This criterion is linked to a Learning OutcomeOutcome 11 Administrative Office Management Technology (AAS) Conduct internet searches to locate business information; analyze and evaluate its usefulness in given business scenarios.
threshold: 3.0 pts
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This criterion is linked to a Learning OutcomeOutcome 12 Administrative Office Management Technology (AAS) Select and use appropriate resources to collect business data that informs decision-making.
threshold: 3.0 pts
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This criterion is linked to a Learning OutcomeOutcome 13 Administrative Office Management Technology (AAS) Demonstrate the ability to use innovative technologies (such as teleconferences, webinars, blogs, social media, web pages, cloud-based platforms, etc.) in an office environment.
threshold: 3.0 pts
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This criterion is linked to a Learning OutcomeOutcome 14 Administrative Office Management Technology (AAS) Demonstrate professionalism through acceptable attitude, organization and time management skills, and attire.
threshold: 3.0 pts
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Total Points: 42
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Based on the program assessment data, what learning improvements have you made?
This is the first semester for collecting SLOA data, so none is available yet. In response to course assessment feedback, we have incorporated and updated rubrics as needed. Ongoing evaluations—through test scores, document analyses, rubrics, and internship feedback—inform continuous learning improvements. Additionally, the entire semester’s course schedule is outlined in the syllabi and course modules, allowing students to clearly see the weekly objectives. This structure not only helps them develop essential skills in prioritizing and organizing their work but also supports real-world readiness. Evaluations aligned with the course objectives enable students to remain focused and track their progress throughout the semester.