1.5 The Role of Social Values in Communication

Learning Objectives

  1. Identify two limitations on free speech that are based on social values.
  2. Identify examples of propaganda in mass media.
  3. Explain the role of the gatekeeper in mass media.
Thomas Paine portrait.
Thomas Paine is regarded by some as the “moral father of the Internet” because his independent spirit is reflected in the democratization of mass communication via the Internet. Source: Marion Doss – Thomas Paine, Engraving – CC BY-SA 2.0.

In a 1995 Wired magazine article, “The Age of Paine,” Jon Katz suggested that the Revolutionary War patriot Thomas Paine should be considered “the moral father of the Internet.” The Internet, Katz wrote, “offers what Paine and his revolutionary colleagues hoped for—a vast, diverse, passionate, global means of transmitting ideas and opening minds.” In fact, according to Katz, the emerging Internet era is closer in spirit to the 18th-century media world than to the 20th-century’s “old media” (radio, television, print). “The ferociously spirited press of the late 1700s…was dominated by individuals expressing their opinions. The idea that ordinary citizens with no special resources, expertise, or political power—like Paine himself—could sound off, reach wide audiences, even spark revolutions, was brand-new to the world (Creel, 1920).” Katz’s defense of Paine’s plucky independence speaks to how social values and communication technologies affect the adoption of media technologies today. Keeping Katz’s words in mind, additional questions about the role of social values in communication come to mind. How do social values shape mass communication? How, in turn, does mass communication change the understanding of what society values?

Free Speech and Its Limitations

American mass communication would not have succeeded if the value of free speech had been central to the country’s existence since the nation’s revolutionary founding. The U.S. Constitution’s very first amendment guarantees the freedom of the press. Because of the First Amendment and subsequent statutes, the United States has some of the broadest protections on speech of any industrialized nation. However, there are limits to what kinds of speech are legally protected—limits that have changed over time, reflecting shifts in U.S. social values.

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Artist Shepard Fairey, creator of the iconic Obama HOPE image, was sued by the Associated Press for copyright infringement; Fairey argued that his work was protected by the fair use exception. Sources: Wikimedia Commons – public domain; Cliff – National Portrait Gallery Hangs Shepard Fairey’s Portrait of Barack Obama – CC BY 2.0.

Definitions of obscenity, a type of speech not protected by the First Amendment, have altered with the nation’s changing social attitudes. James Joyce’s Ulysses, ranked by the Modern Library as the best English-language novel of the 20th century, was illegal to publish in the United States between 1922 and 1934 because the U.S. Customs Court declared the book obscene because of its sexual content. The 1954 Supreme Court case Roth v. the United States defined obscenity more narrowly, allowing for differences depending on community standards. The sexual revolution and social changes of the 1960s made it even more difficult to determine what constitutes a “community standard”—a question that remains unclear to this day.

Do YouTube reaction videos break copyright law?

Reaction videos from thoughts on Childish Gambino’s “This is America,” Abbott and Costello’s “Who’s on First” routine, Subnautica freak outs, and pretty much any reflection of pop culture proliferate on YouTube and enjoy mass popularity due to its relatable content that boosts diverse content and builds community.

But such videos also fall into the legal gray area between fair use and copyright infringement. Professor Devin J. Stone, otherwise known on YouTube as the LegalEagle, accused streamer xQc (and others) of stealing content based on broadcasting large portions of protected content without adding any value or substantive change. Stone said, “The transformative nature of fair use is one of the most misunderstood areas of the law on the Internet,” which demonstrates the challenges the legal system has faced since the introduction of the Internet age (LegalEagle, 2023).

Are reaction videos always legally problematic? Not all. Responsible reaction clip content creators often pause the media under review to offer critical analysis. When creators fail to do so, they potentially limit the market for the original creator while increasing their chances of securing advertising revenue. When reaction video makers find themselves in court, the more they can demonstrate they have transformed the original content in some way, the more likely they will qualify for fair use.

Regulations related to obscene content are not the only restrictions on First Amendment rights. Copyright law also puts limits on free speech. Intellectual property law was originally intended to protect the proprietary rights, both economic and intellectual, of the originator of a creative work. Works under copyright cannot be reproduced without the creator’s authorization, nor can anyone else use them to make a profit. Inventions, novels, musical tunes, and even phrases are all covered by copyright law. The first copyright statute in the United States set 14 years as the maximum term for copyright protection. This number has risen exponentially in the 20th century; some works are copyright-protected for up to 120 years. In recent years, an Internet culture that enables file sharing, musical mash-ups, and YouTube video parodies has raised questions about the fair use exception to copyright law. The exact line between what types of expressions are protected or prohibited by law is still being set by courts, and as the changing values of the U.S. public evolve, copyright law—like obscenity law—will continue to change as well.

Propaganda and Other Ulterior Motives

Sometimes social values enter mass media messages more overtly. Producers of media content may have vested interests in particular social goals, which, in turn, may cause them to promote or refute certain viewpoints. In its most heavy-handed form, this type of media influence can become propaganda, communication that intentionally attempts to persuade its audience for ideological, political, or commercial purposes. Propaganda often (but not always) distorts the truth, selectively presents facts, or uses emotional appeals. During wartime, propaganda can include caricatures of the enemy. Even in peacetime, however, propaganda frequently gets published and distributed through mass media platforms. Political campaign commercials in which one candidate openly criticizes the other remain common around election time, and some negative ads deliberately twist the truth or present outright falsehoods to attack an opposing candidate.

Other types of influence appear less blatant or sinister. Advertisers use propaganda to motivate viewers to purchase their products; some news sources, such as Fox News or The Huffington Post, demonstrate an explicit political slant. Still, people who want to exert media influence often use the tricks and techniques of propaganda. During World War I, the U.S. government created the Creel Commission as a de facto public relations firm for the United States’ entry into the war.

World War I propaganda posters were sometimes styled to resemble movie posters in an attempt to glamorize the war effort. Source: Wikimedia Commons – public domain.

The Creel Commission used radio, movies, posters, and in-person speakers to present a positive slant on the U.S. war effort and to demonize the opposing Germans. Chairman George Creel acknowledged the commission’s attempt to influence the public but shied away from calling their work propaganda:

In no degree was the Committee an agency of censorship, a machinery of concealment or repression…. In all things, from first to last, without halt or change, it was a plain publicity proposition, a vast enterprise in salesmanship, the world’s greatest adventures in advertising…. We did not call it propaganda, for that word, in German hands, had come to be associated with deceit and corruption. Our effort was educational and informative throughout, for we had such confidence in our case as to feel that no other argument was needed than the simple, straightforward presentation of the facts (Creel, 1920).

Edward Bernays photo
Edward Bernays, who served as one of the Creel Commission’s members was later deemed the father of public relations and authored a book titled Propaganda. Source: Bain News Service, Edward Bernays cropped, marked as public domain, more details on Wikimedia Commons

Of course, the line between the selective (but “straightforward”) presentation of the truth and the manipulation of propaganda is not obvious or distinct. (Another of the Creel Commission’s members was later deemed the father of public relations and authored a book titled Propaganda.) In general, public relations differs from propaganda since PR devotes itself to presenting one side of the truth, while propaganda seeks to invent a new “truth” altogether.

Gatekeepers

In 1960, journalist A. J. Liebling wryly observed that “freedom of the press is guaranteed only to those who own one.” Liebling referred to the role of gatekeepers in the media industry, another way social values influence mass communication. Gatekeepers help determine which stories make it to the public, including reporters who decide what sources to use and editors who decide what stories get covered (or ignored) by the news media and which stories make it to the front page. In deciding what counts as newsworthy, entertaining, or relevant, gatekeepers pass on their values to the wider public. In contrast, stories deemed unimportant or uninteresting to consumers can linger forgotten in the back pages of the newspaper—or never get covered at all.

In one striking example of the power of gatekeeping, journalist Allan Thompson lays blame on the news media for its sluggishness in covering the Rwandan genocide in 1994. Thompson said many outside reporters failed to go to Rwanda at the height of the genocide, so the world wasn’t forced to confront the atrocities happening there. Instead, the nightly news in the United States became preoccupied with the O. J. Simpson trial, Tonya Harding’s alleged involvement in an attack on fellow figure skater Nancy Kerrigan, and the less bloody conflict in Bosnia (where more reporters were stationed). Thompson argued that the lack of international media attention provided cover for politicians and allowed them to remain complacent (Thompson, 2007). The lack of meaningful media coverage about the Rwandan atrocities meant few people expressed outrage, which contributed to a lack of political will to invest time and troops in a faraway conflict. Richard Dowden, Africa editor for the British newspaper The Independent during the Rwandan genocide, bluntly explained the news media’s larger reluctance to focus on African issues: “Africa was simply not important. It didn’t sell newspapers. Newspapers have to make profits. So it wasn’t important (Thompson, 2007).” Bias on both the individual and institutional levels downplayed the genocide at a time of great crisis and potentially contributed to the deaths of hundreds of thousands of people.

Gatekeepers wielded tremendous influence in the days before the Internet since all media dealt with either space or time limitations. A news broadcast could only last for its allotted half hour, while a newspaper had a set number of pages to print. The Internet, in contrast, theoretically has room for infinite news reports. The interactive nature of the Internet also minimizes the gatekeeper function of legacy media outlets by allowing media consumers to have a voice as well. Sites like Reddit allow readers to upvote posts to show approval of the post’s content, or disapproval as video game producers EA Sports learned when it commented that players of Star Wars: Battlefront II didn’t mind having to unlock characters like Darth Vader and Luke Skywalker through a “loot box” experience that required hours of gameplay to achieve because “the intent is to provide players a sense of pride and accomplishment for unlocking different heroes,” an opinion so unpopular it has earned a 2020 Guinness World Record for receiving the most downvotes on the site (Leskin, 2019). Media expert Mark Glaser noted that the digital age hasn’t eliminated gatekeepers; it’s just shifted who holds these responsibilities, like those “who choose videos to spotlight on YouTube” (Glaser, 2009). Social media platforms like Facebook, X (formerly Twitter), and YouTube wield immense power using algorithms that prioritize certain content, influencing what users experience on their platforms and shaping online discourse. Search engines like Google use ranking algorithms to determine what information appears at the top of search results. Social media influencers can curate and promote certain viewpoints. Unlike legacy media, these new gatekeepers rarely have public bylines, making it difficult to figure out who makes such decisions and on what basis they get made.

Observing how distinct cultures and subcultures present the same story can indicate those cultures’ various social values. Another way to look critically at today’s media messages is to examine how the media has functioned in the world and the United States during different cultural periods of the past.

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