12.1 Advertising
Learning Objectives
- Describe important eras in the history of American advertising.
- Analyze the overall effects of government regulation on advertising.
- Identify the types of advertising used today.
- Describe the impact of advertising on American consumerism and cultural values.
Advertising promotes a product or service through the use of paid announcements (Dictionary). These announcements have had an enormous effect on modern culture, and thus deserve a great deal of attention in any treatment of the media’s influence on culture.
Advertising dates back to ancient Rome’s public markets and forums and continues into the modern era in most homes around the world. Contemporary consumers relate to and identify with brands and products. Advertising has inspired an independent press and conspired to encourage carcinogenic addictions. An exceedingly human invention, people cannot avoid advertising in the modern world.
Ancient and Medieval Advertising
In 79 CE, the eruption of Italy’s Mount Vesuvius destroyed and, ultimately, preserved the ancient city of Pompeii. Historians have used the city’s archaeological evidence to piece together many aspects of ancient life. Pompeii’s ruins reveal a world whose products demonstrated the use of the fundamental tenets of commerce and advertising. Merchants offered different brands of fish sauces identified by various names such as “Scaurus’ tunny jelly.” They branded wines as well, and their manufacturers sought to position them by making claims about their prestige and quality. Toys and other merchandise found in the city bear the names of famous athletes, providing, perhaps, the first example of endorsement techniques (Hood, 2005).
The invention of the printing press in 1440 made it possible to print advertisements to post and/or hand out to individuals. By the 1600s, newspapers had begun to include advertisements on their pages. Advertising revenue allowed newspapers to print independently of secular or clerical authority, eventually achieving daily circulation. By the end of the 16th century, most newspapers contained at least some advertisements (O’Barr, 2005).
Selling the New World
European colonization of the Americas during the 1600s brought about one of the first large-scale advertising campaigns. When European trading companies realized that the Americas held economic potential as a source of natural resources such as timber, fur, and tobacco, they attempted to convince others to cross the Atlantic Ocean and work to harvest this bounty. The advertisements for this venture described a paradise without beggars and with plenty of land for those who made the trip. The advertisements convinced many poor Europeans to become indentured servants to pay for the voyage (Mierau, 2000).
Nineteenth-Century Roots of Modern Advertising
The rise of the penny press during the 1800s had a profound effect on advertising. The New York Sun embraced a novel advertising model in 1833 that allowed it to sell issues of the paper for a trifling amount of money, ensuring a higher circulation and a wider audience. This larger audience in turn justified greater prices for advertisements, allowing a newspaper to make a profit from its ads rather than from direct sales for the first time (Vance).
P. T. Barnum and Advertising
The career of P. T. Barnum, cofounder of the famed Barnum & Bailey Circus, gives a sense of the uncontrolled nature of advertising during the 1800s. He began his career in the 1840s writing ads for a theater, and soon after, he began promoting his shows. He advertised these shows any way he could, using not only interesting newspaper ads but also bands of musicians, paintings on the outside of his buildings, and street-spanning banners.
Barnum also learned the effectiveness of using the media to gain attention by using an early form of public relations. In an early publicity stunt, Barnum hired a man to wordlessly stack bricks at various corners near his museum during the hours preceding a show. When this activity drew a crowd, the man went to the museum and bought a ticket for the show. This stunt drew such large crowds over the next two days, that the police made Barnum put a halt to it, gaining it even wider media attention. Someone sued Barnum for fraud over a bearded woman featured in one of his shows; the plaintiffs claimed that she was, in fact, a man. Rather than trying to keep the trial quiet, Barnum drew attention to it by parading a crowd of witnesses attesting to the bearded woman’s gender, drawing more media attention—and more customers.
Barnum aimed to make his audience think about their experience for an extended time. His Feejee mermaid—actually a mummified monkey and fish sewn together—did not necessarily interest audiences because they thought the creation was a mermaid, but because they weren’t sure if it was or not. Such marketing tactics brought Barnum’s shows out of his establishments and into social conversations and newspapers (Applegate, 1998). Although most companies today would eschew Barnum’s outrageous style, many have used the media and a similar sense of mystery to promote their products. Apple, for example, famously keeps its products such as the iPhone and iPad under wraps, building media anticipation and coverage.
In 1843, a salesman named Volney Palmer founded the first U.S. advertising agency in Philadelphia. The agency made money by linking potential advertisers with newspapers. By 1867, other agencies had formed, and advertisements could now reach national audiences. During this time, George Rowell, who made a living buying bulk advertising space in newspapers to subdivide and sell to advertisers, began conducting market research in its modern recognizable form. He used surveys and circulation counts to estimate the number of readers and anticipate effective advertising techniques. His agency gained an advantage over other agencies by offering advertising space most suited for a particular product. This trend quickly caught on with other agencies. In 1888, Rowell started the first advertising trade magazine, Printers’ Ink (Gartrell).
As mentioned in Chapter 5, McClure’s owed its success in 1893 to its advertising model: it would sell issues for nearly half the price of other magazines and depend on advertising revenues to make up the difference between cost and sales price. Magazines such as Ladies’ Home Journal focused on specific audiences, so they allowed advertisers to market products designed for a specific demographic. By 1900, Harper’s Weekly, once known for refusing advertising, featured ads on half of its pages (All Classic Ads).
The Rise of Brand Names
Another ubiquitous aspect of advertising developed around this time: brands. During most of the 19th century, consumers purchased goods in bulk, weighing out scoops of flour or sugar from large store barrels and paying for them by the pound. Innovations in industrial packaging allowed companies to mass produce bags, tins, and cartons with brand names on them. Although brands existed before this time, they were generally reserved for inherently recognizable goods, such as china or furniture. Advertising a particular kind of honey or flour made it possible for customers to ask for that product by name, giving it an edge over the unnamed competition.
The rise of department stores during the late 1800s also gave brands a push. Nationwide outlets such as Sears, Roebuck & Company and Montgomery Ward sold many of the same items to consumers all over the country. A particular item spotted in a big-city storefront could come to a small-town shopper’s home thanks to mail-order catalogs. Customers made associations with the stores, trusting them to have a particular kind of item and to provide quality wares. Essentially, consumers came to trust the store’s name rather than its specific products.
Advertising Gains Stature During the 20th Century
Although advertising has become increasingly accepted as an element of mass media, many still regard it as an unseemly industry. This attitude began to change during the early 20th century. As magazines—widely considered a highbrow medium—began using more advertising, the advertising profession began attracting more artists and writers. Writers used verse and artists produced illustrations to embellish advertisements. Not surprisingly, this era gave rise to commercial jingles and iconic brand characters such as the Jolly Green Giant and the Pillsbury Doughboy.
The household cleaner Sapolio produced advertisements that made the most of the artistic advertising trend. Sapolio’s ads featured various drawings of the residents of “Spotless Town” along with a rhymed verse celebrating the virtues of this fictional haven of cleanliness. The public anticipated each new ad in much the same way people today anticipate new TV episodes. In fact, the ads became so popular that citizens passed “Spotless Town” resolutions to clean up their own jurisdictions. Advertising trends later moved away from flowery writing and artistry, but the lessons of those memorable campaigns continued to influence the advertising profession for years to come (Fox, 1984).
Advertising Makes Itself Useful World War I fueled an advertising and propaganda boom. Corporations that had switched to manufacturing wartime goods wanted to stay in the public eye by advertising their patriotism. Equally, the government needed to encourage public support for the war, employing such techniques as the famous Uncle Sam recruiting poster. President Woodrow Wilson established the advertiser-run Committee on Public Information to make movies and posters, write speeches , and generally sell the war to the public. Advertising helped popularize World War I on the home front, and the war in turn gave advertising a much-needed boost in stature. The postwar return to regular manufacturing initiated the 1920s as an era of unprecedented advertising.
New Media
The rising film industry made celebrity testimonials, or product endorsements, an important aspect of advertising during the 1920s. Film stars including Clara Bow and Joan Crawford endorsed products such as Lux toilet soap. In these early days of mass-media consumer culture, film actors and actresses gave their audiences figures to emulate as they began participating in popular culture.
As discussed in Chapter 7 “Radio”, radio became an accepted commercial medium during the 1920s. Many initially thought advertising would not work on the radio since they thought people would find ads too intrusive in the home environment. By the end of the decade, advertising had become an integral aspect of programming. Advertising agencies often created their own programs that networks then distributed. As advertisers conducted surveys and researched prime time slots, radio programming changed to appeal to their target demographics. A brand of soap, for example, named and sponsored the famous Lux Radio Theater. Product placement also appeared in these early radio programs. Ads for Jell-O appeared during the Jack Benny Show (JackBennyShow.com), and Fibber McGee and Molly scripts often involved their sponsor’s floor wax (Burgan, 1996). The relationship between a sponsor and a show’s producers did not always work harmoniously; the producers of radio programs could not broadcast any content that might reflect poorly on their sponsor.
The Great Depression and Backlash Unsurprisingly, the Great Depression, with its widespread decrease in levels of income and buying power, harmed the advertising industry. Spending on ads dropped to a mere 38 percent of its previous level. Social reformers added to revenue woes by again questioning the moral standing of the advertising profession. Books such as Through Many Windows and Our Master’s Voice portrayed advertisers as dishonest and cynical, willing to say anything to make a profit and unconcerned about their influence on society. Humorists also questioned advertising’s authority. The Depression-era magazine Ballyhoo regularly featured parodies of ads, similar to those seen later in the modern era on Saturday Night Live or in The Onion that further reduced advertising’s public standing.
This advertising downturn lasted only as long as the Depression. As the United States entered World War II, advertising again returned to encourage public support and improve the image of businesses.
The rising consumer movement during the Great Depression made false and misleading advertising a major public policy issue. At the time, companies such as Fleischmann’s (which claimed its yeast could cure crooked teeth) used advertisements to pitch misleading assertions. Only business owners’ morals stood in the way of such claims until 1938 when the federal government created the Federal Trade Commission (FTC) and gave it the authority to halt false advertising.
In 1955, TV outpaced all other media for advertising. TV provided advertisers with unique, geographically oriented mass markets they could target with regionally appropriate ads (Samuel, 2006). The 1950s saw a 75 percent increase in advertising spending, faster than any other economic indicator at the time.
Single sponsors created early TV programs. These sponsors had total control over programs such as Goodyear TV Playhouse and Kraft Television Theatre. Some sponsors went as far as to manipulate various aspects of the programs. In one instance, a program run by the DeSoto car company asked a contestant to use a false name rather than his given name, Ford. The present-day network model of TV advertising took hold during the 1950s as the costs of TV production made sole sponsorship of a show financially prohibitive for most companies. Rather than having a single sponsor, the networks began producing their shows, paying for them through ads sold to several different sponsors.
Under the new model of advertising, TV producers had much more creative control than they had under the sole-sponsorship model.
The quiz shows of the 1950s marked the last of the single-sponsor–produced programs. In 1958, when allegations of quiz show fraud became national news, advertisers moved out of programming entirely. The quiz show scandals also added to an increasing skepticism of ads and consumer culture (Boddy, 1990).
Advertising research during the 1950s used scientifically driven techniques to attempt to influence consumer opinion. Although the effectiveness of this type of advertising seems questionable, the idea of consumer manipulation through scientific methods became an issue for many Americans. Vance Packard’s best-selling 1957 book The Hidden Persuaders targeted this style of advertising. The Hidden Persuaders and other books like it offered a critique of 1950s consumer culture. The U.S. public has become increasingly wary of advertising claims—not to mention increasingly weary of ads themselves. A few adventurous ad agencies used this consumer fatigue to usher in a new era of advertising and American culture (Frank, 1998).
The Creative Revolution
Burdened by association with Nazi Germany, where the company had originated, Volkswagen took a daring risk during the 1950s. In 1959, the Doyle Dane Bernbach (DDB) agency initiated an ad campaign for the company that targeted skeptics of contemporary culture. Using a frank personal tone with the audience and making fun of Detroit automaker’s planned obsolescence model, the campaign stood apart from other advertisements of the time. It used many of the consumer icons of the 1950s, such as suburbia and game shows, in a satirical way, pitting Volkswagen against mainstream conformity and placing it strongly on the side of the consumer. By the end of the 1960s, the campaign had become an icon of American anticonformity. The campaign’s success led other automakers to quickly emulate it. Ads for the Dodge Fever, for example, mocked corporate values and championed rebellion.
This era of advertising became known as the creative revolution for its emphasis on creativity over straight salesmanship. The creative revolution reflected the values of the growing anticonformist movement that culminated in the countercultural revolution of the 1960s. The creativity and anticonformity of 1960s advertising quickly gave way to more product-oriented conventional ads during the 1970s. Agency conglomeration, a recession, and cultural fallout all contributed to the recycling of older ad techniques. Major TV networks dropped their long-standing ban on comparative advertising early in the decade, leading to a new trend in positioning ads that compared products. Advertising wars such as Coke versus Pepsi and, later, Microsoft versus Apple encapsulated this trend.
Innovations in the 1980s stemmed from a new TV channel: MTV. Producers of youth-oriented products created ads featuring music and focusing on stylistic effects, mirroring the look and feel of music videos. By the end of the decade, this style had extended to more mainstream products. Campaigns for the pain reliever Nuprin featured black-and-white footage with bright yellow pills, whereas ads for Michelob used grainy atmospheric effects (New York Times, 1989).
Advertising Stumbles
During the late 1980s, studies showed that consumers trended away from maintaining brand loyalty. A recession coupled with general consumer fatigue led to an increase in generic brand purchases and a decrease in advertising. In 1983, marketing budgets allocated 70 percent of their expenditures to ads and the remaining 30 percent to other forms of promotion. By 1993, only 25 percent of marketing budgets went to ads (Klein, 2002).
These developments resulted in the rise of big-box stores such as Wal-Mart that focused on low prices rather than expensive name brands. Large brands remade themselves during this period to focus less on their products and more on the ideas behind the brand. Nike’s “Just Do It” campaign, endorsed by basketball star Michael Jordan, gave the company a new direction and a new means of promotion. Nike representatives have stated they have become more of a “marketing-oriented company” as opposed to a product manufacturer.
As large brands became more popular, they also attracted the attention of reformers. Companies such as Starbucks and Nike bore the brunt of late 1990s sweatshop and labor protests. As these brands attempted to incorporate ideas outside of the scope of their products, they also came to represent larger global commerce forces (Hornblower, 2000). This type of branding increasingly incorporated public relations techniques discussed later in this chapter.
The Rise of Digital Media
In the 21st century, advertisers continued to adapt to new forms of digital media. Internet outlets such as blogs, social media forums, and other online spaces have created new possibilities for advertisers, and shifts in broadcasting toward Internet formats have threatened older forms of advertising. Video games, smartphones, and other technologies also present new possibilities, as discussed in the next section.
Types of Advertising
Despite the rise of digital media, many types of traditional advertising have proven their enduring effectiveness. Local advertisers and large corporations continue to rely on billboards and direct-mail fliers. In 2009, Google initiated a billboard campaign for its Google Apps products that targeted business commuters. The billboards featured a different message every day for an entire month, using simple computer text messages portraying a fictitious executive learning about the product. Although Google integrated this campaign with social media sites such as Twitter, its main thrust employed the basic billboard (Ionescu, 2009).
Newspapers and Magazines
Although print ads have been around for centuries, Internet growth has hit newspaper advertising hard. A 45 percent drop in ad revenue between 2007 and 2010 signaled a catastrophic decline for the newspaper industry (Sterling, 2010). Traditionally, newspapers have made money through commercial and classified advertising. Commercial advertisers, however, have moved to electronic media forms, and classified ad websites such as Craigslist offer greater geographic coverage for free. The future of newspaper advertising—and the newspaper industry as a whole—faces challenges.
Print magazines have suffered from many of the same difficulties as newspapers. Declining advertising revenue has contributed to the end of popular magazines such as Gourmet and to the introduction of new magazines that cross over into other media formats, such as Food Network Magazine. Until the industry develops a new, effective model, the future of magazine advertising has dubious prospects.
Radio
Compared to newspapers and magazines, radio’s advertising revenue has done well . Radio’s easy adaptation to new forms of communication has made it an easy sell to advertisers. Unlike newspapers, radio ads target specific consumers. Advertisers can also pay to have radio personalities read their ads live in the studio, adding a sense of personal endorsement to the business or product. Because newer forms of radio such as satellite and Internet stations have continued to use this model, the industry has not had as much trouble adapting as print media have.
Television
TV advertisement relies on verbal as well as visual cues to sell items. The advertiser purchases promotional ad time, and a spot usually runs 15 to 30 seconds. Longer ads, known as infomercials, run like a TV show and usually aim for direct viewer response. New technologies such as DVR allow TV watchers to skip through commercials; however, studies have shown that these technologies do not harm advertising partly due to product placement (Gallagher, 2010). Product placement incorporates advertised products into the plots of shows. Although companies have used product placement since the 1890s, when the Lumière brothers first placed Lever soap in their movies, the big boom in product placement began with the reality TV show Survivor in 2000 (Anderson, 2006). Since then, prime-time entertainment has regularly featured product placement. Reality TV shows such as Project Runway and American Idol have exhibited products on screen , and talk-show host Oprah Winfrey made news in 2004 when she gave away new Pontiacs to her audience members (Stansky, 2008). Even children’s shows have hocked products; a cartoon series on Nickelodeon featured characters that represented different Sketchers sneakers (Freidman, 2010).
Digital Media
Emerging digital media platforms such as the Internet and mobile phones have created many new advertising possibilities. The Internet, like TV and radio, offers free services in exchange for advertising exposure. However, unlike radio or TV, the Internet offers its users a highly personalized experience based on the information advertisers access to target their messaging to specific audiences.
Viral Ads
As indicated in Chapter 11 “The Internet and Social Media ”, new advertising techniques have become popular on the Internet. Advertisers have tried to capitalize on the shared-media phenomenon by creating viral ads that achieve spontaneous success online. Fewer than one in six ads intended to go viral succeed, so marketers have developed strategies to encourage an advertisement’s viral potential. Successful spots focus on creativity rather than a hard-selling strategy and generally target a specific audience (Fox Business, 2010). A classic Old Spice ad featured former NFL player Isaiah Mustafa in a set of continuous scenes, from a shower room to a yacht. The commercial ends with Mustafa on horseback, a theatrical trick that left viewers wondering how they accomplished the stunt. It remains one of the most popular advertisements on YouTube, with more than 94 million views as of 2024 , and Old Spice sales had risen 106 percent on its debut (Neff, 2010).
Social Media
Social media sites such as Facebook use the information users provide on their profiles to generate targeted advertisements. For instance, if a person enjoys the music of Beyonce and joins an online group associated with the singer, he or she might see announcements advertising her new album or a local performance. While this may seem harmless, clicking on an ad sends user data to the advertising company, including name and user ID. Many people have raised privacy concerns over this practice, yet it remains in use. Free e-mail services such as Gmail also depend on targeted advertising for their survival since Google relies on advertising sales for a majority of its revenue.
Given the ongoing privacy debates concerning targeted Internet advertising, a balance between a user’s privacy and accessibility of services will have to be settled soon.
Mobile Phones
Mobile phones provide several different avenues for advertisers. The use of Internet radio through mobile phone platforms has created a market for advertisements tapped by radio advertising networks such as TargetSpot . By using the radio advertising model for mobile phones, users receive increased radio broadcast options and advertisers reach new targeted markets (Marketwire, 2010).
The use of advertising in smartphone apps has provided another large financial windfall for the industry. Free versions of mobile phone applications often include advertising to pay for the service. Popular apps such as WeatherBug and Angry Birds offer free versions with ads in the margins; however, users can avoid these ads by paying a few dollars to upgrade to “Pro” versions. Other apps such as Foursquare access a user’s geographic location and offer ads for businesses within walking distance (Fairlee, 2010).
Government Regulation of Advertising
Advertising regulation has played an important role in advertising’s history and cultural influence. One of the earliest federal laws addressing advertising, the Pure Food and Drug Law of 1906, came about as a reaction to public outcry over the false claims of patent medicines. This law required the placement of informational labels on these products. It did not, however, address the questionable aspects of the advertisements, so it did not truly delve into the issue of false advertising.
The Formation of the FTC
Founded in 1914, the Federal Trade Commission (FTC) became responsible for regulating false advertising claims. Although federal laws concerning these practices made plaintiffs prove that the advertisements caused actual harm, state laws passed during the early 1920s allowed prosecution of misleading advertisements regardless of the harm done.
The National Association of Attorneys General has helped states remain an important part of advertising regulation. In 1995, 13 states passed laws that required sweepstakes companies to provide full disclosure of rules and details of contests (O’Guinn, et. al., 2009).
During the Great Depression, New Deal legislation threatened to outlaw any misleading advertising, a result of the burgeoning consumer movement and the public outcry against advertising during the period (Time, 1941). The reformers did not fully achieve their goals, but they did make a permanent mark on advertising history. The 1938 Wheeler-Lea Amendment expanded the FTC’s role to protect consumers from deceptive advertising. Until this point, the FTC only needed to address false advertising complaints from competitors. With this legislation, the agency also became an important resource for the consumer movement.
Truth in Advertising In 1971, the FTC began the Advertising Substantiation Program to force advertisers to provide evidence for the claims in their advertisements. Under this program, the FTC gained the power to issue cease-and-desist orders to advertisers regarding specific ads in question and to order corrective advertising. Under this provision, the FTC can force a company to issue an advertisement acknowledging and correcting an earlier misleading ad. Regulations under this program established that supposed experts used in advertisements must be qualified experts in their field, and celebrities must actually use the products they endorse.
In 2006, the FTC brought Sunny Health Nutrition to court for advertising height-enhancing pills called HeightMax because they found the company had hired an actor to appear as an expert in its ads, and that the pills did not live up to their claim. Sunny Health Nutrition had to pay $375,000 to consumers for misrepresenting its product (Consumer Affairs, 2006).
In 1992, the FTC introduced guidelines defining terms such as biodegradable and recyclable. The growth of the environmental movement in the early 1990s led to an upsurge in environmental claims by manufacturers and advertisers. For example, Mobil Oil advertised the “biodegradable” benefits of its Hefty trash bags. While technically true, a 500- to 1,000-year decomposition cycle does not meet most people’s definitions of the term (Lapidos, 2007). The FTC guidelines mandated such claims false by law (Schneider, 1992).
Regulation of the Internet
The FTC has also turned its attention to online advertising. The Children’s Online Privacy Act of 1998 prohibited companies from obtaining the personal information of children who access websites or other online resources. Because of the youth orientation of the Internet, newer advertising techniques have drawn increasing criticism. Alcohol companies in particular have come under scrutiny. Beer manufacturer Heineken’s online presence includes a virtual city in which users can own an apartment and use services such as e-mail. This practice mirrors that of children’s advertising, in which companies often create virtual worlds to immerse children in their products. However, children can easily falsify the age-verification requirements to participate in this type of environment, which can lead to young children’s exposure to more mature content (Gardner, 2010).
Consumer and privacy advocates concerned over privacy intrusions by advertisers have also called for Internet ad regulation. In 2009, the FTC acted on complaints against Sears that resulted in an injunction against the company for not providing sufficient disclosure. Sears offered $10 to consumers to download a program that tracked their Internet browsing. The FTC came down on Sears because the downloaded software tracked sensitive information they did not fully disclose to the consumer. Similar consumer complaints against Meta and Alphabet for their consumer tracking have, at present, not resulted in FTC actions ; however, the growing outcry makes new regulation of Internet advertising likely (Shields, 2010).
Advertising’s Influence on Culture
Discussing advertising’s influence on culture raises a long-standing debate. One opinion postulates that advertising simply reflects the trends inherent in a culture, the other claims advertising takes an active role in shaping culture. Both ideas have merit and reflect the truth to varying degrees.
Advertising and the Rise of Consumer Culture
George Babbitt, the protagonist of Sinclair Lewis’s 1922 novel Babbitt, truly believed in the growing American consumer culture:
Just as the priests of the Presbyterian Church determined his every religious belief…so did the national advertisers fix the surface of his life, fix what he believed to be his individuality. These standard advertised wares—toothpastes, socks, tires, cameras, instantaneous hot-water heaters—were his symbols and proofs of excellence; at first the signs, and then the substitutes, for joy and passion and wisdom (Lewis, 1922).
Although Lewis’s fictional representation of a 1920s-era consumer may not exist, it indicates the national consumer culture that took shape at the time. As it had always done, advertising sought to attach products to larger ideas and symbols of worth and cultural values. However, the rise of mass media and the advertising models that these media embraced made advertising take on an increasingly influential cultural role.
Automobile ads of the 1920s portrayed cars as a new, free way of life rather than simply a means of transportation. Advertisers used new ideas about personal hygiene to sell products and ended up breaking taboos about public discussion of the body. The newly acknowledged epidemics of halitosis and body odor brought about products such as mouthwash and deodorant. A Listerine campaign of the era transformed bad breath from a nuisance into the mark of a sociopath (Ashenburg, 2008). Women’s underwear and menstruation went from unsuitable topics for most family conversations to fodder for the pages of national magazines.
Creating the Modern World
World War I bond campaigns had made it clear that advertising could be used to influence public beliefs and values. Advertising focused on the new—making new products and ideas seem better than older ones. This sentiment ushered in a motivation to achieve modernity. In an address to the American Association of Advertising Agencies in 1926, President Coolidge went as far as to hold advertisers responsible for the “regeneration and redemption of mankind (Marchand, 1985).”
Up through the 1960s, affluent White men owned and staffed most advertising agencies, and advertising’s portrayals of typical American families reflected this status quo. Mainstream culture as propagated by magazine, radio, and newspaper advertising principally catered to middle- or upper-class White suburban families (Marchand, 1985). This sanitized image of the suburban family, popularized in TV programs like Leave It to Beaver, became mercilessly satirized since the onset of the 1960s cultural backlash.
A great deal of that era’s cultural criticism targeted the image of the advertiser as a manipulator and promulgator of superficial consumerism. When advertisers for Volkswagen picked up on this criticism, turned it to their advantage, and created a new set of consumer symbols that would come to represent an age of rebellion, they neatly co-opted the arguments against advertising for their own purposes. In many instances, advertising has functioned as a codifier of its own ideals by taking new cultural values and turning them into symbols of a new phase of consumerism. Effective advertising achieves this goal.
Apple’s 1984 campaign provides one of the most well-known examples of defining a product in terms of new cultural trends. A fledgling company compared to computer giants IBM and Xerox, Apple spent nearly $2 million on a commercial directed by Ridley Scott that they would pay to air once (McAloney, 1984). During the third quarter of the 1984 Super Bowl, viewers across the United States watched in amazement as an ad unlike any other at the time appeared on their TV screens. The commercial showed a drab gray auditorium where identical individuals sat in front of a large screen. The man projected on the screen addressed the audience with an eerily captivating voice. “We are one people, with one will,” he droned. “Our enemies shall talk themselves to death. And we will bury them with their own confusion. We shall prevail (McAloney, 1984)!” While the audience sat motionlessly, one woman ran forward with a sledgehammer and hurled it at the screen, causing it to explode in a flash of light and smoke. As the scene faded out, a narrator announced the product. “On January 24, Apple Computer will introduce the Macintosh. And you’ll see why 1984 won’t be like 1984 (Freidman, 1984).” With this commercial, Apple defined itself as a pioneer of the new generation. Instead of marketing its products as utilitarian tools, it advertised them as devices for combating conformity (Freidman, 1984). Over the next few decades, other companies imitated this approach, presenting their products as symbols of cultural values.
In his study of advertising’s cultural impact, The Conquest of Cool, Thomas Frank compares the advertising of the 1960s with that of the early 1990s:
How [advertisers] must have rejoiced when the leading minds of the culture industry announced the discovery of an all-new angry generation, the “Twenty-Somethings,” complete with a panoply of musical styles, hairdos, and verbal signifiers ready-made to rejuvenate advertising’s sagging credibility…. The strangest aspect of what followed wasn’t the immediate onslaught of even hipper advertising, but that the entire “Generation X” discourse repeated…the discussions of youth culture that had appeared in Advertising Age, Madison Avenue, and on all those youth-market panel discussions back in the sixties.
Advertisers have not set out to consciously manipulate the public in the name of consumer culture. Rather, advertisers simply perform their job—one that has had an enormous influence on culture.
Advertising Stereotypes
The White, middle-class composition of ad agencies contributed to advertisements’ rare depictions of minority populations. DDB—the agency responsible for the Volkswagen ads of the 1960s—did things differently in this regard. For instance, it ran popular ads for Levy’s rye bread. Most conventional advertisers would have likely ignored the ethnic aspects of this product and simply marketed it to a mainstream White audience. Instead, the innovative agency created an ad campaign that made ethnic diversity a selling point, with spots featuring individuals from a variety of racial backgrounds eating the bread with the headline “You don’t have to be Jewish to love Levy’s.”
During the 1950s, stereotypical images of African Americans promulgated by advertisers began to draw criticism from civil rights leaders. Icons such as Aunt Jemima, the Cream of Wheat chef, and the Hiram Walker butler represented some of the most recognizable black figures in U.S. culture. Unlike the African Americans who had gained fame through their artistry, scholarship, and athleticism, however, these advertising characters became famous for depicting domestic servants.
During the 1960s, meetings of the American Association of Advertising Agencies (AAAA) hosted civil rights leaders, and agencies began to respond to the criticisms of bias. A New York survey in the mid-1960s discovered that people of color were underrepresented at advertising agencies. Many agencies responded by hiring new African American employees, and several Black-owned agencies started in the 1970s.
Early advertising frequently reached out to women because they made approximately 80 percent of all consumer purchases. Thus, women had strong representation in advertising. However, those depictions presented women in extremely narrow roles. Through the 1960s, ads targeting women generally showed them performing domestic duties such as cooking or cleaning, whereas ads targeting men often placed women in a submissive sexual role even if the product lacked any overt sexual connotation. A National Car Rental ad from the early 1970s featured a disheveled female employee in a chair with the headline “Go Ahead, Take Advantage of Us.” Another ad from the 1970s pictured a man with new Dacron slacks standing on top of a woman, proclaiming, “It’s nice to have a girl around the house (Frauenfelder, 2008).”
An advertising profile printed in Advertising Age magazine gave a typical advertiser’s understanding of the housewife at the time:
She likes to watch TV and she does not enjoy reading a great deal. She is most easily reached through TV and the simple down-to-earth magazines…. Mental activity is arduous for her…. She is a person who wants to have things she can believe in rather than things she can think about (Rodnitzky, 1999).
The National Organization for Women (NOW) created a campaign during the early 1970s targeting the role of women in advertisements. Participants complained about the ads to networks and companies and even spray-painted slogans on offensive billboards in protest.
Representation of minorities and women in advertising has improved since the 1960s and ’70s, but it still remains a problem. The 2010 Super Bowl drew one of the most diverse audiences ever recorded for the event, including a 45 percent female audience. Yet the commercials remained focused strictly on men. Of 67 ads shown during the game, only four showed minority actors in a lead role. Despite the obvious economic benefit of diversity in marketing, advertising practices have resisted change (Ali, 2010).
Advertising to Children
The majority of advertisements that target children feature either toys or junk food. Children under the age of eight typically lack the ability to distinguish between fantasy and reality, and many advertisers use this to their advantage. Studies have shown that most children-focused food advertisements feature high-calorie, low-nutrition foods such as sugary cereals. Although the government regulates advertising to children to a degree, the Internet has introduced new means of marketing to youth. Online video games called advergames feature famous child-oriented products . The games differ from traditional advertising, however, because the children playing them will experience a much longer period of product exposure than they do from the typical 30-second TV commercial. Child advocacy groups have been pushing for increased regulation of advertising to children, but it remains to be seen whether this will take place (Calvert, 2008).
Positive Effects of Advertising
Although many people focus on advertising’s negative outcomes, the medium has provided unique benefits over time. Early newspaper advertising allowed newspapers to become independent of church and government control, encouraging the development of a free press with the ability to criticize powerful interests. When newspapers and magazines moved to an advertising model, these publications became accessible to large groups of people who previously could not afford them. Advertising also contributed to radio’s and TV’s most successful eras. Radio’s golden age in the 1940s and TV’s golden age in the 1950s both took place when advertisers either created or heavily participated in the production of most of the programs.
Advertising also makes newer forms of media both useful and accessible. Many Internet services, such as e-mail and smartphone applications, appear free because they feature advertising. Advertising allows promoters and service providers to reduce and sometimes eliminate the upfront purchase price, making these services available to a greater number of people and allowing lower economic classes to take part in mass culture.
Advertising has promoted the arts throughout its history. During the Renaissance, painters and composers often relied on wealthy patrons or governments to promote their work. Corporate advertising has given artists new means to fund their creative efforts. In addition, many artists and writers have supported themselves by working for advertisers. The use of music in commercials, particularly in recent years, has provided musicians with notoriety and income. Indeed, the cultural landscape of the United States without advertising seems unfathomable.