References

Chapter 1

Indeed Editorial Team. (2023, February 3). Top 11 skills employers look for in a job candidate. Career Guide: Resumes and Cover Letters. https://www.indeed.com/career-advice/resumes-cover-letters/skills-employers-look-for 

Blair, A. (2010, Nov. 28). Information overload, then and now. The Chronicle of Higher Education. Retrieved from http://chronicle.com/article/ Information-Overload-Then-and/125479.

Davenport, T. H. & Beck, J.C. (2001). The attention economy: Understanding the new currency of business. Cambridge, MA: Harvard Business Press.

Harper, D. (2015). Online Etymology Dictionary. Retrieved December 3, 2015, from http://www.etymonline.com/index.php?term=communication.

McCornack, S. (2010). Reflect and relate: An introduction to interpersonal communication. Boston, MA: Bedford/St. Martin’s.

Rieland, R. (2012, May 7). Big data or too much information? Smithsonian. Retrieved from http://www.smithsonianmag.com/innovation/big-data-or- too-much-information-82491666.

Simon, H. A. (1971), Designing Organizations for an Information-Rich World. In M. Greenberger (Ed.), Computers, Communication, and the Public Interest (40–41). Baltimore, MD: The Johns Hopkins Press.

Gillick, M. & Magoulias, C. (2020, November 9). Competing against outside distractions in online classrooms for grade-school students. https://www.researchgate.net/profile/Mitchell-Gillick/publication/348741938_Competing_Against_Outside_Distractions_in_Online_Classrooms_for_Grade-School_Students/links/600e85fea6fdccdcb87adba0/Competing-Against-Outside-Distractions-in-Online-Classrooms-for-Grade-School-Students.pdf 

Wurman, R. S. (1989). Information anxiety. New York, NY: Doubleday.

Chapter 2

Schlegel, A., Kohler, P. J., Fogelson, S. V., Alexander, P., Konuthula, D., & Ulric Tse, P. (2013). Network structure and dynamics of the mental workspace. Proceedings of the National Academy of Sciences of the United States of America, 110(40). 16277–16282.

Chapter 3

Williams, J. R. (1998). Guidelines for the use of multimedia in instruction. Proceedings of the Human Factors and Ergonomics Society 42nd Annual Meeting, 1447–1451.

Chapter 5

Burton, N. (2012). Is suicide more common at Christmas time? Psychology Today. Retrieved from https://www.psychologytoday.com/blog/hide-and-seek/201212/ is-suicide-more-common-christmas-time.

Chapman, C. (2011). A brief history of blogging. Webdesignerdepot.com. Retrieved from http://www.webdesignerdepot.com/2011/03/a-brief-history-of-blogging.

Giles, J. (2005). Internet encyclopedias go head to head: Jimmy Wales’ Wikipedia comes close to Britannica in terms of the accuracy of its science entries. Nature, 438(7070). 900–1.

Knoblauch, M. (2014). A brief history of the domain name. Mashable.com. Retrieved from http://mashable.com/2014/03/10/domain-names-history/#Wxnv32uQSqqt.

Chapter 6

Dukette, D., & Cornish, D. (2009). The essential 20: Twenty components of an excellent health care team. New York, NY: RoseDog Books.

McCroskey, J. C., & Teven, J. J. (1999). Goodwill: A reexamination of the construct and its measurement. Communication Monographs, 66, 90–103.

Chapter 7

Loftus, E. F., & Palmer, J. C. (1974). Reconstruction of auto-mobile destruction: An example of the interaction between language and memory. Journal of Verbal Learning and Verbal Behavior, 13, 585–589. https://webfiles.uci.edu/eloftus/LoftusPalmer74.pdf.

Chapter 8

Andersen, P. (2007). Nonverbal communication: Forms and functions (2nd ed.). New York, NY: Waveland Press.

Rapport [Def.1]. (2016). Google definitions. Retrieved from https://www.google.com/ search?q=define%3Arapportandie=utf-8andoe=utf-8.

Chapter 9

Mueller, P. A., & Oppenheimer, D. M. (2014). The pen is mightier than the keyboard: Advantages of longhand over laptop note taking. Psychological Science, 25, 1159–1168.

Murphy Paul, A. (2013). You’ll never learn! Students can’t resist multitasking and it’s impairing their memory. Slate.com. Retrieved from http://www.slate.com/articles/health_ and_science/science/2013/05/multitasking_while_studying_divided_attention_and_technological_gadgets.html.

Sana, F., Weston, T., & Cepeda, N. J. (2013). Laptop multitasking hinders classroom learning for both users and nearby peers. Computers and Education, 62, 24–31.

Chapter 11

Griffin, E. (2014). Theory resources. A first look at communication theory. Retrieved from http://www.afirstlook.com/theory_resources/by_type/overview.

Petty, R. E., & Cacioppo, J. T. (1986). The elaboration likelihood model of persuasion. Advances in experimental social psychology, 19, 123–192.

Sherif, C. W. (1963). Social categorization as a function of latitude of acceptance and series range. Journal of Abnormal and Social Psychology, 67, 148–56.

Chapter 12

Gass, R. H., & Seiter, J. S. (2019). Persuasion: Social influence and compliance gaining. New York, NY: Routledge.

Sinek, S. (2009, September). Simon Sinek: How great leaders inspire action [Video file]. Retrieved from http://www.ted.com/talks/simon_sinek_how_great_leaders_ inspire_action.

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Messages that Matter: Public Speaking in the Information Age - Third Edition Copyright © 2023 by North Idaho College is licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.

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